Last Updated: August 29, 2026 | Effective Date: August 29, 2026

Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you and Intuitive HB Limited, a company registered in England and Wales (“we,” “our,” or “us”).

By accessing or using the Nourish mobile application (“the App”), you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use the App.

These Terms apply to all users, including visitors who access the App without creating an account.

2. About Intuitive HB Limited

Company Name: Intuitive HB Limited
Registered Office: 61 Bridge Street, Kington, HR5 3DJ
Country: United Kingdom
Contact Email: nouriche.support@gmail.com
Legal Contact: nouriche.support+legal@gmail.com

3. Description of Service

Nourish provides a nutrition tracking and wellness application offering:

Meal logging and nutrition tracking, including photo, barcode, and voice-based logging
Genie, an AI-powered chat assistant that answers questions and surfaces patterns in your own logged data
Living System, an optional feature that observes your logged data over a period of time and delivers a synthesized check-in
Personalized wellness insights and recommendations, including calculated metrics such as Basal Metabolic Rate (BMR)
Goal setting and progress monitoring
Food database with barcode scanning capability
Reflection and mindfulness features
Premium features available via subscription

We reserve the right to modify, suspend, or discontinue any feature or the entire service at any time, with reasonable notice where practicable. We are not liable for any modification, suspension, or discontinuance of the service.

4. Important Medical Disclaimer

THE APP IS NOT MEDICAL ADVICE

Nourish provides nutritional information and tracking tools for general educational and informational purposes only. The App is NOT a substitute for professional medical advice, diagnosis, or treatment.

You must:

Always consult a qualified healthcare professional before making dietary changes
Seek immediate medical attention in case of a medical emergency
Never disregard professional medical advice based on App content
Inform your doctor if you are using the App to manage a health condition

Limitations:

Nutritional data may not be accurate or suitable for your individual needs
The App is not designed for medical diagnosis or treatment planning
Users with dietary restrictions, allergies, medical conditions, pregnancy, or eating disorders must seek professional guidance

We disclaim all liability for any adverse health outcomes arising from use of the App.

4.1 Genie AI Chat Assistant Disclaimer

Genie is an artificial intelligence chat feature powered by a third-party AI model. You additionally acknowledge and agree that:

Genie is not a healthcare professional, and nothing it says is medical advice, diagnosis, or treatment
Like all AI systems, Genie can produce responses that are inaccurate, incomplete, or out of date — always use your own judgment and verify anything important
Genie’s observations about your logged data (including within the Living System feature) are informational only and are not clinical assessments
You should not use Genie as a substitute for consulting a qualified healthcare professional, particularly regarding medical conditions, medications, pregnancy, or eating disorders
Do not use Genie to seek help in a medical or mental health emergency — contact emergency services or a crisis line immediately instead

5. Eligibility and Account Requirements

5.1 Age Requirements

You must be at least 13 years old to use the App
Users aged 13-17 should obtain parental consent
You must be at least 18 years old to purchase premium subscriptions

5.2 Account Registration

You must provide accurate and complete information
You may not create multiple accounts for yourself
One account per person only
You must update your information if it changes

5.3 Account Security

You are responsible for maintaining the confidentiality of your password
You are responsible for all activities that occur under your account
You must notify us immediately of any unauthorized access
We are not liable for losses arising from unauthorized account use

5.4 Account Termination

You may delete your account at any time via Settings
We may suspend or terminate accounts that violate these Terms
Upon termination, your right to use the App ceases immediately
We will handle your data according to our Privacy Policy

6. Acceptable Use Policy

You agree NOT to use the App to:

Legal Violations

Violate any applicable laws or regulations
Infringe intellectual property rights of others
Engage in fraudulent or deceptive practices

Technical Abuse

Upload viruses, malware, or malicious code
Attempt unauthorized access to our systems
Use automated tools to scrape or data mine
Interfere with or disrupt the service or servers
Reverse engineer, decompile, or disassemble the App
Attempt to extract, misuse, or abuse API keys or credentials embedded in or used by the App
Send excessive, automated, or abusive volumes of requests to Genie or any AI feature in a way that degrades the service for other users

Misuse

Harass, abuse, threaten, or harm other users
Impersonate others or misrepresent your identity
Upload false, misleading, or inappropriate content
Use the App for unauthorized commercial purposes
Share your account credentials with others
Submit content to Genie that is unlawful, abusive, sexually explicit involving minors, or intended to manipulate the AI into producing harmful, illegal, or policy-violating output

Violation of this policy may result in immediate account termination and legal action where appropriate.

7. Intellectual Property Rights

7.1 Our Property

The App, including all content, features, and functionality, is owned by Intuitive HB Limited
Protected by UK and international copyright, trademark, and other intellectual property laws
You may not copy, modify, distribute, sell, or create derivative works without our express written permission

7.2 Your Content

You retain ownership of your personal content (meal logs, notes, reflections, meal photos, and messages you send to Genie)
By using the App, you grant us a limited license to store, process, and display your content solely to provide the service, including sending relevant content to Groq solely to generate Genie’s responses
We will not use your personal content for marketing without your explicit consent
You represent that you have the right to upload any content you submit

7.3 Third-Party Content

Food database information is sourced from third parties (including USDA)
Genie’s responses are generated by a third-party AI model (provided by Groq) and reflect that model’s outputs, not verified facts endorsed by us
We do not guarantee the accuracy or completeness of third-party data or AI-generated content
Third-party content may be subject to separate terms and conditions

8. Premium Subscriptions and Payments

8.1 Free Features

Basic nutrition tracking is available free of charge
We may modify free features at any time

8.2 Premium Subscriptions

Premium features require a paid subscription
Subscriptions are processed through Apple’s App Store
Pricing is displayed in the App and subject to change with 30 days’ notice
Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date

8.3 Free Trials

Premium features may include a free trial period
You will be charged automatically when the trial ends unless you cancel
Cancel anytime during the trial in your App Store account settings
Only one free trial per user, tied to your account — deleting and recreating an account, or reinstalling the App, does not create a new trial eligibility

8.4 Refunds

Refunds are subject to Apple’s App Store refund policy
We do not provide refunds for partial subscription periods
To request a refund, contact Apple App Store support

8.5 Cancellation

Manage subscriptions in your App Store account settings
Cancellation takes effect at the end of the current billing period
You retain access to premium features until the period ends

9. User-Generated Content

You are solely responsible for any content you create or upload, including messages you send to Genie
You must have the necessary rights to upload content
Do not upload content that violates these Terms or applicable laws
We reserve the right to remove content, restrict access to features, or suspend accounts that violate these Terms, including misuse of the Genie AI chat assistant
We are not liable for user-generated content or for AI-generated responses to that content
Report inappropriate content, or a concerning response from Genie, to: nouriche.support@gmail.com

By uploading content, you warrant that it does not violate any third-party rights and complies with all applicable laws.

10. Disclaimer of Warranties

To the maximum extent permitted by law:

The App is provided “AS IS” and “AS AVAILABLE” without warranties of any kind
We make no warranties regarding accuracy, reliability, or availability of the service, including the availability or accuracy of Genie or any AI-powered feature
We do not guarantee that the App will be uninterrupted, secure, or error-free
We do not warrant that nutritional information, calculated metrics, or AI-generated content is accurate or suitable for your needs
We disclaim all implied warranties, including merchantability and fitness for a particular purpose

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

11. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for:

Any indirect, incidental, special, or consequential damages
Loss of profits, revenue, data, or business opportunities
Damages arising from use or inability to use the App
Health outcomes or adverse effects from following App recommendations, including recommendations or observations generated by Genie
Inaccuracies in nutritional information or in AI-generated content
Actions of third-party service providers, including our AI infrastructure provider

Maximum Liability:

Our total liability to you is limited to the amount you paid for the service in the 12 months preceding the claim, or £100, whichever is greater.

Exceptions:

Nothing in these Terms excludes or limits our liability for:

Death or personal injury caused by our negligence
Fraud or fraudulent misrepresentation
Any other liability that cannot be excluded or limited under UK law

12. Indemnification

You agree to indemnify, defend, and hold harmless Intuitive HB Limited, its directors, officers, employees, and agents from any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from:

Your use or misuse of the App, including the Genie AI chat assistant
Your breach of these Terms
Your violation of any law or regulation
Your violation of any third-party rights
Content you upload or submit, including messages sent to Genie
Your negligence or willful misconduct

We reserve the right to assume exclusive defense and control of any matter subject to indemnification.

13. Governing Law and Jurisdiction

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

13.2 Jurisdiction

The courts of England and Wales have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter.

13.3 Dispute Resolution

Before initiating legal proceedings, we encourage you to contact us at nouriche.support+legal@gmail.com to resolve disputes amicably.

13.4 Consumer Rights

If you are a consumer, nothing in these Terms affects your statutory rights under UK consumer protection law.

14. Third-Party Services and Links

The App integrates with and may contain links to third-party services:

Authentication Services:

Firebase Authentication (Google) - User account management
Apple Sign-In - Apple-based authentication
Google Sign-In - Google-based authentication

Data Storage and Synchronization:

Cloud Firestore (Google) - Database for storing your meals, nutrition data, and reflections
Firebase Cloud Storage - Secure cloud storage for app data
Firebase Crashlytics - Crash and error reporting

AI Services:

Groq - Provides the underlying AI model that powers Genie, our in-app chat assistant. Your messages and relevant context from your own data are sent to Groq solely to generate a response.

Voice and Speech Services:

Apple Speech Framework - Used for voice logging; audio may be transcribed on-device or via Apple’s servers, depending on your device

Payment Processing:

Apple App Store - Subscription and payment processing

Nutritional Data:

USDA Food Database - Nutritional information for foods

Important:

We are not responsible for third-party services, content, or privacy practices
Third-party services are governed by their own terms and conditions
Review third-party terms before using their services
We are not liable for any loss or damage arising from third-party services, including inaccurate or inappropriate output generated by our AI service provider

Firebase/Google Terms:

By using Nourish, you also agree to:

Firebase Terms of Service: https://firebase.google.com/terms
Google Privacy Policy: https://policies.google.com/privacy

Groq Terms:

By using Genie, you also agree that your messages will be processed under:

Groq Privacy Policy: https://groq.com/privacy-policy

Why We Use Firebase and Groq:

Firebase provides enterprise-grade security, reliability, and GDPR compliance for your data. Your meal logs, reflections, and profile data are stored securely on Firebase servers with encryption both in transit and at rest. Groq provides the AI infrastructure that powers Genie’s responses; it does not use your messages to train its models and does not retain them beyond short-term logs kept solely for reliability and abuse prevention.

15. Privacy and Data Protection

Your use of the App is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data — including data processed by Genie and by voice logging.

By using the App, you consent to our data practices as described in the Privacy Policy.

Please read our Privacy Policy carefully to understand your rights under UK GDPR.

16. Changes to These Terms

We may modify these Terms from time to time to reflect:

Changes in our services or business practices
Legal, regulatory, or security requirements
Improvements to clarity or user experience

How we notify you:

Prominent notice in the App
Email notification (if you’ve provided your email)
Updated “Last Updated” date at the top of these Terms

Material changes will be communicated at least 30 days in advance. Your continued use after changes take effect constitutes acceptance.

If you disagree with changes, you must stop using the App and delete your account.

17. Termination

17.1 Termination by You

Delete your account at any time via Settings > Account > Delete Account
Your data will be handled according to our Privacy Policy
Outstanding subscription charges remain payable

17.2 Termination by Us

We may suspend or terminate your account immediately if:

You breach these Terms
You engage in fraudulent, illegal, or harmful activity, including misuse of the Genie AI chat assistant
We are required to do so by law
We cease operating the service

We will provide reasonable notice where practicable, except in cases of serious breach or legal requirements.

17.3 Effect of Termination

Upon termination:

Your right to access and use the App ceases immediately
We may delete your account and data (subject to legal retention requirements)
Provisions that should survive termination will continue (including liability limitations, indemnification, and governing law)

Data Deletion Process:

When you delete your account:

Your Firebase Authentication account is immediately deleted
All Cloud Firestore data (meals, reflections, nutrition data) is permanently deleted
Local device data is cleared from Core Data and UserDefaults, including your Genie conversation history
Premium subscription status is cleared
All backups are purged within 90 days

This deletion is permanent and cannot be undone. Make sure to export your data before deletion if you wish to keep a copy.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Intuitive HB Limited regarding the App.

18.2 Severability

If any provision is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

18.4 Assignment

You may not transfer or assign these Terms or your account without our written consent
We may assign these Terms to any successor in connection with a merger, acquisition, or sale of assets

18.5 No Partnership

Nothing in these Terms creates a partnership, agency, or employment relationship between you and us.

18.6 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, strikes, or technical failures, or outages of third-party service providers such as Firebase or Groq.

18.7 Consumer Rights

If you are a consumer in the UK, you have legal rights that cannot be excluded or limited by these Terms. Nothing in these Terms affects those rights.

19. Contact Information

For questions, concerns, or notices regarding these Terms:

General Support: nouriche.support@gmail.com
Legal Matters: nouriche.support+legal@gmail.com

We aim to respond to all inquiries within 5 business days.

20. Acknowledgment

BY USING NOURICHE, YOU ACKNOWLEDGE THAT:

You have read and understood these Terms of Service
You agree to be legally bound by these Terms
You meet the eligibility requirements
You understand the App is not medical advice, and that Genie, our AI chat assistant, is not a healthcare professional and can be inaccurate
You accept the limitations of liability and disclaimers

If you do not agree to these Terms, you must not access or use the App.

These Terms of Service are designed to comply with UK law and Apple App Store requirements. Please review these terms regularly for updates.